FAQS

  • WHAT ARE YOUR BUSINESS HOURS?

    I work Monday-Friday,10am-6pm.CLOSED on weekends I do not work holidays, special occasions, my birthday and etc. If I shall close other days, it will be posted via social media. You aren't GUARANTEED a response or design outside of my business hours.

  • WHAT IS YOUR TURN AROUND TIME?

    Turnaround times is typically always 5-14 business days for Graphics and 20-31 business days for Design packages.

  • WHAT IF IM NOT SATISFIED OR NEED CHANGES TO MY DESIGN?

    We offer a Two draft policy which means you get 2 FREE revisions for each new change. Any extra change will result in a S10 fee for EACH CHANGE. There will be NO REFUNDS once a design has been started.

  • DO YOU OFFER REFUNDS?

    I DO NOT OFFER REFUNDS UNDER ANY CIRCUMSTANCE ON DIGITAL PRODUCTS!

  • PNG IMAGES ONLY

    I ONLY OFFER PNG IMAGES AT THIS TIME! SVGS ARE NOT INCLUDED!!